There are several different ways to get the medical advice you need. We offer online consultations via eConsult, telephone consultations and face to face appointments.
In the interest of continuity, we encourage our patients to speak to their named GP on a day they work. If you do not know who your named doctor is, please ask one of our practice team to confirm. You can check your doctors availability here. However, we understand that some patients may require urgent medical attention which may not fall on their named doctors working day. In this scenario you should always contact us to arrange an urgent appointment that day.
The 35 conditions which can be treated at home with advice from the pharmacist include:
- Cold sores
- Common cold
- Cradle cap (infants)
- Diarrhoea (adults)
- Dry eyes
- Excessive Sweating
- Hay fever
- Indigestion & heartburn
- Infant colic
- Infrequent constipation
- Infrequent migraine
- Insect bites & stings
- Mild acne
- Mild cystitis
- Mild Irritant dermatitis
- Minor burns & scalds
- Mouth ulcers
- Nappy/Heat rash
- Neck pain
- Oral thrush
- Period pain
- Ringworm/athlete's foot
- Sore throat
- Travel sickness
- Warts and verrucae
- Wrist pain
How it works?
- 01Find your symptom, condition or request.
- 02Fill out a quick form.
- 03Your practice responds by phone or email, usually by the end of next working day
Get more control of your health and care
- 01Book and manage appointments at your GP practice
- 02Securely view your GP medical record
- 03Order your repeat prescriptions
- 04Check your symptoms, get instant advice, and more
App tip: Did you know that you can register on NHS app without visiting the practice? Few simple instructions to follow and get it done.
Call the Practice
Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of a non-urgent nature.
Why does the receptionist need to ask what’s wrong with me?
Our reception staff are important members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’.
We have trained our reception staff to ask certain questions to help make sure you receive the most appropriate medical care from the most appropriate health professional at the most appropriate time.